Records Management Network

Meeting held 11 August, 1999

Conference Rooms 1&2, Level 8, Casselden Place

Minutes

Welcome/Apologies

Ross Gibbs, Chair, opened the meeting and welcomed the 70 members present.

Apologies from: Tom Hotchin, Terry Murrihy, Tim Newbegin, Shelley Platt, David Robinson, Emma Savage, Geoff Stephens, Peter White, Rob Zuccon.

Confirmation of Minutes (17/02/99)

Moved: Robyn Ross, Seconded: Tracey Manallack

Integration of an RMS and EDMS: Howard Quenault, Records Project Director, Department of Infrastructure.

Howard has learnt that records management is not as easy as he first though it to be. With the upcoming implementation of the Victorian Electronic Record Strategy (VERS) into the Department of Infrastructure (DOI) RMS and EDMS, many challenges that are intrinsic to modern records management have presented themselves. Howard spoke to the Network about some of the issues that face DOI.

A key component of the implementation is the development of an RMS and EDMS is the incorporation of the requirements specified by VERS for the capture, archiving, discovery and recovery of electronic records. Such a strategy would need to be coupled with a similar one for paper records, so as not to alienate one medium from the other. Howard emphasised the requirement for high level business analysis, and the recognition and incorporation of PROV Standards as well as a metadata framework .

Howard discussed the scale and perception of change within the organisation, recognising the problem of user resistance and further emphasising the need for executive support for such undertakings of this nature. This makes the provision of policies and guidelines and recordkeeping responsibility statements to executive and support staff alike all the more important. He also highlighted the necessity of a strategy of sequencing for the capture process –his team will be asking "where is the electronic record stored and by who?"

These are just some of the issues that Howard and his project team are considering during the planning and implementation phases of an integrated RMS and EDMS at DOI. Howard can be contacted by email at howard.quenault@doi.vic.gov.au for further information.

PROV News: Ross Gibbs, Director PROV.

Ross advised members of developments and activities at PROV that are of major interest. PROV’s website has a new address, which is at www.prov.vic.gov.au, leaflets have been inserted in the August edition of PROfile which has recently been published and would have already made it’s way to most members. This edition has details of the PROV move to its new home in North Melbourne from November 1999 to March 2000, and how it will effect Records Management clients. The latest PROfile also features "Using Disposal Schedules to Destroy Public Records, Part Two: Notification and Destruction". This is the 3rd instalment of an ongoing series of information for clients, and is of great benefit to beginners in particular. Keep an eye out for further instalments in upcoming editions.

Ross also encouraged members to nominate for the Sir Rupert Hamer Records Management Awards 1999, which will be held at Parliament House in November. Application forms are available at the PROV and RMAA websites. Applications close on September 24, 1999.

 

 

 

 

PROV News: Lucy Burrows, RMN Executive Officer

Lucy advised members of the progress of four General Disposal Schedules, namely Victorian Workcover Authority, Casino and Gaming Authority, Department of Premier and Cabinet, and Department of Treasury and Finance. These schedules are soon due for release.

FOI - Legislative Review : Mick Batskos, Executive Director, FOI Solutions

FOI Solutions have been providing free training sessions that serve to update people on the latest developments to the FOI Act. Mick provided an overview of some of the issues that are raised in these training sessions. In particular, he spoke about the recent amendments to the Act, that were passed on July 1, 1999. Documents that contain personal information about people within government agencies, such as personnel files, can be exempted from an FOI application, particularly if its release is not in the interest of the public at large or that its release might put someone’s life at risk. If an applicant wishes to appeal an exemption, the onus is upon that applicant to provide reason as to why a such information should be released to them, rather than the previous case of the government agency having to provide reason as to why such information should not be released.

In light of these recent amendments, Mick advised that government agencies should have a knowledge of personal details they have custody of, and whether they are covered by exemptions in the Act. Agencies should also be aware of information about people of a personal nature that may be publicly available.

For further information, Mick can be contacted at FOI Solutions, 222 Latrobe St, Melbourne 3000. Ph (03) 9667 0233. For information on free FOI training sessions held in conjunction with the Department of Justice until September 16, 1999, contact Tania on 9667 0227.

Records Management and Risk: Philip Rowell, Partner, Ebsworth & Ebsworth Solicitors

Australia is the second most litigious country in the world, and according to predictions this will only worsen. Philip advises that this fact alone requires people who work in all forms of information management to be aware of the effects litigation. He gave some entertaining examples of particular litigation cases that took place in Australia to emphasise the fact that litigation can occur out of any type of every day incident. If an organisation is sued, the defence of that organisation often rests on crucial evidence that might be maintained in that organisation’s records.

Philip highlighted the issues for records management in government agencies managing the risk of litigation. Should litigation occur, an agency must be able to efficiently discover all documents relating to the litigious incident, and they must be able to supply positive evidence in their defence, not just simply relying on the negation of evidence brought forward against them. Official policies and procedures should be documented, recognised, and understood throughout the agency, ensuring minimal risk of deviation from such guidelines. Above all, a contemporary written account of an incident is of great assistance should that incident become litigious. Staff within government agencies should keep accurate, legible and objective notes of incidents that occur.

Meeting Closed: 11:40 am

Next meeting: Wednesday, 10th November 1999

 

 

RMN webpage: www.prov.vic.gov.au (Services to Government section)

Any queries regarding the RMN can be directed to

Lucy Burrows: ( 9285 7935, fax 9285 7953, Lucy.Burrows@dpc.vic.gov.au

Duncan Hartwig: ( 9369 3244, fax 9360 9685, Duncan.Hartwig@dpc.vic.gov.au


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