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Services to Government

Record Services is the branch of PROV that provides government with best practice records management, including advice, standards and policies, disposal authorities and ensures the selection and transfer to PROV of Victoria’s archival records.
We provide the following services:
• Advice and Guidance for Managing Records.
• Authorising disposal.
• Testing compliance
• Training
• Records Transfer (paper and digital)
• Certify secondary storage locations (Approved Public Record Office Storage Suppliers (APROSS).

These services are described in detail here.

In addition Record Services provides a range of consultancy services to agencies and in support of effective and accountable digital recordkeeping. Consultancy services are focussed on the needs of the ten inner government departments, however there are opportunities for work with other agencies. These services are described in detail here.

Service Level Charter
This charter sets out the standard of service that our clients and stakeholders can expect from PROV's Record Services workgroup. With feedback, we seek to continuously improve our services to the Victorian Community, the Victorian Public Service and the wider international records management communities. We will do this by responding to the changing needs of our clients and stakeholders, while supporting the development of best practice records management and selecting and maintaining Victoria's archival record.
Detailed explanation of is available in the the Service Level Charter.

PROV Forums 2008/09
This document contains a listing of all PROV forums and committees for 2008/09. If you would like to be involved in any of the following forums, please contact the individual chair person for more details and assistance on how you can become involved.
Detailed explanation of this is available in PROV Forums 2008/09

Records management information, tools and services:

Standards and Advice: Download detailed information and advice on PROV records management standards.
Training: Courses, dates and registration for PROV's training in records management.
Retention and Disposal Authorities: Outline retention periods for records produced by Victorian Government agencies.
Transfer Permanent Records: Guidelines for transferring permanent records to PROV.
Approved Storage Suppliers: Secondary storage for temporary records.
Victorian Electronic Records Strategy (VERS): Information on managing electronic records and the VERS strategy.
PROV Government Client News Monthly updates on PROV activities & government records management news.

PROV also supports events and programs for the records management community in Victoria:

Records Management Network A regular events and meetings program for records managers.
Information Awareness Month (IAM) A month of events every year to celebrate and support recordkeeping and records management.
Sir Rupert Hamer Records Management Awards Recognising excellence in government recordkeeping in Victoria

Archives and Records Management Presentations

8 May 2009 Presentations at Werribee City Council Offices.

 

 

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